Coffee Collective Rewards
As a Coffee Collective Rewards member, earn points on eligible purchases and redeem them for savings on future orders.
Frequently Asked Questions
Earning Points
Every time you purchase a full-price eligible item, online or in-store, you will earn loyalty points. $1 spent = 1 point.
Points are awarded once your order has been fulfilled.
Redeeming Points
- Redeem 200 points for $10 off your next order.
- Rewards can be redeemed during checkout.
- Points have no cash value and cannot be transferred.
Eligible Products
Points can be earned on:
- Coffee Beans
- Coffee Pods & Capsules
- Drinking Chocolate
- Syrups & Sauces
- Tea & Matcha
- Alternative Milk
- Cleaning Products
- Coffee Filters
- Other eligible consumables
Exclusions
Points cannot be earned on:
- Items on sale (discounted from the original retail price)
- Gift Cards
- Shipping charges
- In conjunction with any other offer or voucher
- Non-consumables such as Machines, Grinders, Makers etc
- Orders that are refunded or cancelled
If an order is refunded, returned or cancelled, any points earned from that purchase will be removed from your account.
Points Expiry
- Points will expire after 12 months of inactivity.
Reward voucher expiry/ minimum spend
Any $10 reward vouchers expire after 6 months. They do not have a minimum spend threshold.
Can points be combined with discount codes?
- No, they cannot be combined with any discount codes.
How can I check my points balance?
Login to your account online to check your point balance. - Click Here
Other Terms & Conditions
- Customers are responsible for maintaining accurate account information.
- Coffee Collective is not responsible for rewards lost due to incorrect account details or unauthorised access to a customer's account.
- Coffee Collective reserves the right to cancel referral rewards or suspend accounts where fraudulent, abusive or suspicious activity is identified.
- Coffee Collective may modify or discontinue the referral programme at any time without prior notice.
- In the event of a technical or administrative error resulting in incorrect points, rewards or referral credits being issued, Coffee Collective reserves the right to correct the customer's points balance and cancel any rewards issued in error.
